Channel Content Sync
MY ROLE
Product Designer
Research
Strategy
TOOLS
Figma
Dovetail
Confluence
AxureRP
Usertesting.com
TIMELINE
Dec 2021
CONTEXT
The business goal was to simplify customer's journey and streamline channel integration process with major partners such as Booking.com Expedia, Agoda and AirBnb.
The design goal was to create an experience blueprint for an end to end self served activation and mapping experience that reduce friction and errors.
I led the end-to-end design efforts and shaped the product vision based on customer research insights and business goals.
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Vetted cleaning professional platform
